Support Board
Date/Time: Thu, 01 May 2025 21:36:45 +0000
Post From: Trade Chart Markers
| [2025-02-28 16:09:15] |
| John - SC Support - Posts: 39605 |
|
What is the symbol for the chart that is showing the issue? The information in the section linked to is about the clock on your computer being off from the time of the data (which comes from the exchange). It is not about the Time Zone. Please get us your Message Log by following these instructions so we can see if your computer clock is off: Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |