Support Board

Date/Time: Sat, 27 Apr 2024 14:14:04 +0000

Post From: Delayed Data & Not Loading Historical

[2023-05-22 18:48:33] Link To Thread - Link To Post [Go To First Post]
Sierra_Chart Engineering - Posts: 14110
You should be getting real-time and historical data from the Denali Data Feed at this time no matter what service you are using. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". Or, in the case of a Continuous Futures Contract chart, follow these instructions: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data After about a minute provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-05-22 18:48:46