Support Board
Date/Time: Wed, 05 Nov 2025 09:32:56 +0000
Post From: Account / services all working but no live prices
| [2023-05-22 12:38:49] |
| Sierra_Chart Engineering - Posts: 21315 |
|
It sounds like the symbols of the charts are not set correctly for CQG. Translate them with this Edit menu command: Edit Menu: Edit >> Translate Symbols To Current Service Set "Global Settings >> Data/Trade Service Settings >> Common Settings >> Allow Support for Sierra Chart Data Feeds" to Yes. And reconnect to the data feed after: File Menu: Procedure to Reconnect to the Data and Trade Servers Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |