Support Board

Date/Time: Fri, 26 Apr 2024 10:48:41 +0000

Post From: problem to have real time data

[2023-01-26 16:06:11] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31131
The reason you are not getting real-time data is because you have activated a non-professional exchange for the CME Group, but you have not connected to your live, funded, futures trading account. Refer to the following for information on the CME Group requirement for a live, funded, futures trading account in order to get the data at the non-professional rate: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges Keep in mind that a Prop firm account does not work towards the non-professional verification. If you do not have your own brokerage account to which you can connect your Sierra Chart, then refer to the solution outlined at the following link: Easy Solution to CME Funded Trading Account Requirement For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing