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Date/Time: Tue, 28 May 2024 22:54:45 +0000



Post From: problem to have real time data

[2023-01-26 16:06:11]
John - SC Support - Posts: 31885
The reason you are not getting real-time data is because you have activated a non-professional exchange for the CME Group, but you have not connected to your live, funded, futures trading account. Refer to the following for information on the CME Group requirement for a live, funded, futures trading account in order to get the data at the non-professional rate:
Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges

Keep in mind that a Prop firm account does not work towards the non-professional verification.

If you do not have your own brokerage account to which you can connect your Sierra Chart, then refer to the solution outlined at the following link:
Easy Solution to CME Funded Trading Account Requirement
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing