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Date/Time: Tue, 28 May 2024 22:33:18 +0000



Post From: Demande pour activation donnée RITMIC

[2023-01-19 18:46:52]
John - SC Support - Posts: 31885
From Google Translate:
Hello John, when I connect to my ritmic account, and having done this Edit >> Translate Symbols to Current Service , I do not have all the data (every time several days are missing... basically I connect to my ritmic account, but when I convert the symbols and well I don't have real time data, do I have to activate the CME on my sierra DENALI account to have real time on my ritmic account? what do i have to do to trade on sierra charts in real time with my ritmic account?

You should be getting real-time data from Rithmic when you are connected to Rithmic. The missing data, however, is an issue with the Rithmic data, as they have a lack of historical data available, so you may not be able to get the missing data to fill in. Refer to the following for more information on our thoughts on the Rithmic data:
Rithmic Trading Platform Service: Rithmic Market Data and Support Policy

We would recommend using the Denali Exchange Data Feed for your CME Group data as well as EUREX, but in order to get the CME Group data at the non-professional exchange fees, you need to have a live, funded, futures, trading account. It looks like you are trading with a Prop Firm, which does not count towards the requirement for the CME Group non-professional rules. Refer to the following for more information:
Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges

If you do not have another account to which you can connect your Sierra Chart to, in order to fulfill the non-professional requirements for the CME Group, then we recommend the solution outlined at the following link:
Easy Solution to CME Funded Trading Account Requirement

Once you work out the non-professional issue, then you can setup the Denali Exchange Data Feed by the following the instructions at the following link:
Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges*
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing