Date/Time: Sat, 03 Jun 2023 15:18:27 +0000
Post From: UVOL NYSE / DVOL NYSE show on sub instance but not main
|Sierra_Chart Engineering - Posts: 8681|
Open a separate dedicated chart for one of those symbols. And then re-download the data:
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log
Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download".
Or, in the case of a Continuous Futures Contract chart, follow these instructions:
Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data
After about a minute provide a copy of the Message Log following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)
We will then determine what the problem is.
Sierra Chart Support - Engineering Level
Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing