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Date/Time: Thu, 07 Dec 2023 04:37:04 +0000

Post From: UVOL NYSE / DVOL NYSE show on sub instance but not main

[2023-01-18 14:40:12]
Sierra_Chart Engineering - Posts: 11768
Open a separate dedicated chart for one of those symbols. And then re-download the data:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download".

Or, in the case of a Continuous Futures Contract chart, follow these instructions:
Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data

After about a minute provide a copy of the Message Log following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)

We will then determine what the problem is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing