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Date/Time: Thu, 20 Jun 2024 19:49:10 +0000



Post From: UVOL NYSE / DVOL NYSE show on sub instance but not main

[2023-01-13 18:11:49]
Sierra_Chart Engineering - Posts: 15020
Follow the instructions here to update the Symbol Settings:
Global Symbol Settings: Update Global Symbol Settings

In the instance where you have a problem:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download".

Or, in the case of a Continuous Futures Contract chart, follow these instructions:
Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data

After about a minute provide a copy of the Message Log following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)

We will then determine what the problem is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing