Support Board
Date/Time: Wed, 17 Sep 2025 11:33:33 +0000
Post From: Questions about CME real-time data
| [2022-11-03 09:19:39] |
| Sierra_Chart Engineering - Posts: 20901 |
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Yes you are receiving 10 minute delayed CME data at this time. The reason you are not getting real-time data from the CME Group of exchanges is that you activated the Non-Professional exchange fees, but you have not verified in the last month that you have a live, funded, futures trading account, which the CME needs in order to allow you data at the lower priced fees. Refer to the following for instructions on how to connect once a month to your *live funded* trading account to qualify for the lower-priced exchange fees: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees If you do not have a funded trading account or one with a supported trading service, then refer to this solution: Easy Solution to CME Funded Trading Account Requirement Consider the above solution to avoid this problem in the future. Then I want to ask, if I apply for this account and inject funds into it, I can directly use real-time data normally, or I need to reconnect this Edge Clear account in the system settings every month Once this account is set up by Edge clear on Teton order routing you do not need to connect every month.should I choose Teton CME order routing Yes.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-11-03 09:19:52
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