Support Board
Date/Time: Tue, 10 Jun 2025 01:07:36 +0000
Post From: Dowloading historical data bars may not appear until done
| [2022-10-31 14:11:30] |
| John - SC Support - Posts: 40311 |
|
You are not using the Denali data yet. There are two items that need to be finished first. The first item is that you need to redo the Exchange Agreements as you have not supplied the Trading Account information. If you do not have a trading account, then you will not be able to get the CME Group data at the lower-priced, non-professional rates. Refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges The second item is that you have not connected your Sierra Chart to your live trading account. You need to do this at least once a month in order to verify your trading account for the CME Group non-professional requirement. Refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees If you do not have a live, funded, futures trading account that you can use for the verification, then we recommend the solution outlined at the following link: Easy Solution to CME Funded Trading Account Requirement For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |