Date/Time: Sat, 09 Dec 2023 18:38:54 +0000
Post From: DATA not working?
|John - SC Support - Posts: 27606|
You are not getting any data from our Denali Exchange Data Feed, as none of the exchanges are activated.
Package 10, which you are on, and the other Integrated Packages do include the ability to use the Denali Data Feed, but they do not mean that you are actually using it. These packages are also required in order to connect to any trading service and to get any real-time data.
From what you have stated, the main issue you would have with the Denali data is that the CME Group requires that you have a live, funded, futures trading account in order to qualify for the Non-Professional exchange fees. An account with OneUp does not count towards this requirement. Refer to the information at the following link for more information:
Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges
If you do not have another account that can be used for verification purposes, then we recommend the solution at the following link:
Easy Solution to CME Funded Trading Account Requirement
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing