Support Board

Date/Time: Sat, 27 Apr 2024 18:34:27 +0000

Post From: Cannot load historical data

[2022-10-17 15:42:56] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31159
User199865: You do not have any exchange activated for the Denali Exchange Data Feed, therefore you are not setup to get any real-time data from the Denali feed. Additionally, your account does not show a connection to a live, funded, futures trading account at any time, therefore you would not be able to get the CME Group data at the non-professional rate. Refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges Our servers show that you are connecting to Rithmic. If this is correct, then you would need to connect to a live Rithmic server (not a paper option) in order to verify your account. Otherwise, refer to the following solution to getting a trading account to qualify for the non-professional CME Group requirement: Easy Solution to CME Funded Trading Account Requirement For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing