Support Board

Date/Time: Thu, 25 Apr 2024 02:16:19 +0000

Post From: delayed data

[2022-09-26 16:13:22] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31098
You have activated an exchange for the CME Group that is for Non-Professionals. In order to qualify as a non-professional for the CME Group, you need to connect your Sierra Chart to your live, funded trading account at least once a month. You have not made the connection to your account, therefore you are not able to get the real-time data. For more information regarding the requirement from the CME Group, refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges And refer to the following for the instructions to connect to your futures trading account once a month: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees --- Note that if you are not going to be doing live trading, then we recommend using the delayed streaming data instead of paying for the real-time data. The delayed streaming data acts, in all ways, the same as real-time, but is delayed by 10-15 minutes (depending on exchange) and is available at no cost as long as you have an active Sierra Chart account. Refer to the following: Delayed Exchange Data Feed For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing