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Date/Time: Fri, 03 May 2024 05:07:48 +0000



Post From: missing overnightdata

[2022-08-19 05:31:11]
Sierra_Chart Engineering - Posts: 14189
Regarding post #7 you are using Transact and you are affected by this:
Information for Transact Users for Versions 2354 and Higher | Post: 315898

This has occurred 2 days earlier than anticipated. However, the historical data is now working again. There may be some missing historical data but at this point we are not going to patch that missing data.

You need to move to the Denali Data Feed and we will help you with this. Do not delay. Do not ignore what we have been telling Transact users for going on at least six months now.


Regarding post #6:
do I still need to pay for Denali/CME data?
Yes to avoid problems with historical data. You are now using the Denali Data Feed and paying the nonprofessional exchange fee but you still need to connect to a funded trading account to authorize the data. Instructions:
Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees

Once that is done:

Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-08-19 05:33:24