| Regarding post #16, we will check on that. 
 Regarding post #17, complete the agreements and activate the exchanges you require from here:
 https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliCME
 
 For more information refer to:
 https://www.sierrachart.com/index.php?page=doc/Whats_New.php#SCVer2394
 
 Regarding post # 18 this is definitively not a Denali Data Feed specific issue. It is a general performance issue involving your system and the amount of charts you have and the amount of data to load.
 
 And it has no association with the Denali Data Feed and CQG combination.
 
 It is hard for us to know specifically what the issue is in your case but the most probable help topics would be:
 Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Improving Historical Intraday Data Downloading Performance
 
 High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.23 - Chart Tick Size and Volume at Price Processing
 
 High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.1 - Too Much Data to Load or Loaded
 
 High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.8 - Antivirus/Anti-Malware Software
 
 High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.29 - Solid State Drives / SSD
 
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