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Date/Time: Thu, 28 Mar 2024 14:50:15 +0000



Post From: Regarding Requirement for Package 10, 11, 12 for Connection to CQG, IB.

[2022-06-13 14:12:05]
Sierra Chart Engineering - Posts: 104368
Regarding post #16, we will check on that.

Regarding post #17, complete the agreements and activate the exchanges you require from here:
https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliCME

For more information refer to:
https://www.sierrachart.com/index.php?page=doc/Whats_New.php#SCVer2394

Regarding post # 18 this is definitively not a Denali Data Feed specific issue. It is a general performance issue involving your system and the amount of charts you have and the amount of data to load.

And it has no association with the Denali Data Feed and CQG combination.

It is hard for us to know specifically what the issue is in your case but the most probable help topics would be:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Improving Historical Intraday Data Downloading Performance

High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.23 - Chart Tick Size and Volume at Price Processing

High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.1 - Too Much Data to Load or Loaded

High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.8 - Antivirus/Anti-Malware Software

High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.29 - Solid State Drives / SSD
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing