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Date/Time: Mon, 07 Oct 2024 21:25:06 +0000



Post From: Regarding Requirement for Package 10, 11, 12 for Connection to CQG, IB.

[2022-06-13 11:19:08]
Sierra Chart Engineering - Posts: 104368
Regarding post #13 and #14:
This is resolved for your account. We provided your account access to Service Package 12 at no cost for 60 days.

After that you need to change to Service Package 10 or 11 depending upon whether you were using Service package 3 or 5. Package 10 is equivalent to package 3 and package 11 is equivalent to package 5. Service Package 10 and 11 support connections to external services.

For complete details, refer to:
Service Package Changes | Discontinued External Services | Reducing Overall Costs

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-06-13 11:19:37