Support Board

Date/Time: Sat, 27 Apr 2024 01:05:37 +0000

Post From: Regarding Requirement for Package 10, 11, 12 for Connection to CQG, IB.

[2022-06-08 15:17:39] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
You should not have a connection problem. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Connect to the data feed: Select "File >> Disconnect" Select "File >> Connect to Data Feed" After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-06-08 15:17:57