Date/Time: Wed, 29 Mar 2023 06:47:01 +0000
Post From: time-delayed data feed ?!
|John - SC Support - Posts: 23263|
Everything looks good in your account for you to be getting real-time data for the CME exchange (just the CME exchange, not the full CME Group). If you have a chart for a symbol that is traded on the CME exchange and you are only getting delayed data, then we would need to see your Message Log by following these instructions:
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log
Open a chart for the symbol you have an issue with. Tell us that symbol of the chart.
Disconnect from the data feed with "File >> Disconnect".
Connect to the data feed with "File >> Connect to Data Feed".
After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions:
We will then determine what the problem is.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing