Support Board

Date/Time: Tue, 23 Apr 2024 18:13:37 +0000

Post From: Trading stocks

[2022-03-31 15:27:44] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Your account is properly set up for the NASDAQ TotalView data feed. Make sure you are using the correct symbols. Refer to step 7 here: How to Use New NASDAQ Total View Data Feed \| Post: 293421 If you are still receiving delayed data: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-03-31 15:27:59