Support Board

Date/Time: Thu, 25 Apr 2024 07:57:27 +0000

Post From: Realtime data for stocks

[2022-02-03 17:48:15] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31098
User154015: If you are getting data from the NASDAQ TotalView exchange on one computer, but not the other, then that is because you are only setup to get data to one system at a time. Refer to the following information about getting data to two different computers at the same time: Denali Exchange Data Feed: Denali Exchange Data Feed on Two Computers Simultaneously Otherwise, if this is not the case, then get us your Message Log from the system that is having the issue by following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-02-03 18:08:57