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Date/Time: Thu, 25 Apr 2024 19:37:15 +0000



Post From: Platform LAG

[2022-01-13 19:44:26]
Sierra Chart Engineering - Posts: 104368
We are not sure what is meant by "platform lag".

If you are referring to the data feed lagging then refer to this help topic:
Prices / Data Falling Behind

If you are referring to Sierra Chart being being not responsive or less responsive at times, then refer to:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often


Everything looks very good with the data we see in those heartbeat messages. There is no indication of any issue there.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing