Support Board

Date/Time: Wed, 24 Apr 2024 20:24:20 +0000

Post From: Rithmic Issue

[2021-09-27 13:58:39] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Contact Rithmic: But what's different today? I have to use Rithmic for CME because it's part of the evaluation. No other days has it not downloaded data - but today it's been nearly 2hrs now and still nothing. This is why we really did not want Rithmic to provide market data for the new connection method. Only trading. But they did it because of CME market data policy. You can see how much problem that causes all of us. In the case of post #5 you are not using the Denali data feed either because of this: Verified trading account ending date: 2021-08-24 . You need to connect your funded trading account: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing