Support Board

Date/Time: Sat, 18 May 2024 03:52:17 +0000

Post From: Subscription Details

[2021-09-01 20:21:22] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31704
You are currently setup to get data from the Denali Exchange Data Feed for the CME Exchange (not the full CME Group, just the CME Exchange itself). If you are asking how to get data for the full CME group, then it is just a matter of activating the exchange(s) that you want and deactivating those that you do not. You can do this from this page: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges Just keep in mind that if you deactivate an exchange, you are really just setting it to not renew the following month. You have already paid for the full month, therefore it will stay active (behind the scenes, so to speak) until the end of the month. If you are having an issue getting the live data, then tell us what the specific issue is and what the symbol is for the chart. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing