Support Board
Date/Time: Tue, 04 Nov 2025 13:17:24 +0000
Post From: 2nd request - latest version 2292 causes shut down on reversal
| [2021-08-03 19:07:47] |
| Sierra_Chart Engineering - Posts: 21299 |
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We are not able to reproduce this using your files. We did both buy and sell at the market 3 times using a quantity of three, using your control bar buttons, to take the position to +9/-9 and then reversed, and then added to that position multiple times. Everything completely stable. First thing we want to do is to run Sierra Chart in Safe Mode: Sierra Chart - Software Login Instructions: Using Safe Mode We want you to enable this option: General Settings Window: Save Message Log to File (Global Settings >> General Settings >> Log >> Log) We also want you to update to version 2293 although that should not matter and see if you still notice the problem.: Software Download: Fast Update Currently this is the prerelease but it is fine to use. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-08-03 19:08:43
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