Support Board

Date/Time: Sun, 05 May 2024 01:07:46 +0000

Post From: Live Trade single account simultaneously from multiple instances on same computer

[2021-07-08 05:11:56] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
All service packages support new instances. So the new instance is starting, but it fails to connect to the main instance? First make sure that you have updated to the current version of Sierra Chart and if you still have trouble follow the below instructions. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing