Support Board
Date/Time: Sun, 02 Nov 2025 20:44:30 +0000
Post From: Subscription Details
| [2021-06-01 15:21:31] |
| John - SC Support - Posts: 42699 |
|
Your exchange did not renew since you did not have enough funds in your account prior to June 1 (we see you added funds on June 1, but we run the renewals around 02:00 UTC, so you were just a tad late). In order to renew the exchange, just go to the following page and select the button next to the exchange that states Reactivate Exchange at the bottom of the page: https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |