Login Page - Create Account

Support Board


Date/Time: Tue, 30 Apr 2024 15:44:36 +0000



Post From: Alerts Window opening

[2021-05-12 15:29:54]
John - SC Support - Posts: 31207
With regards to the Zig-Zag alert opening the Message Log:

We just tested to ensure that this is working properly in the current release, and it is working correctly. That is to say that if the option for Global Settings >> General Settings >> General 2 >> Show Alerts Log on Study Alert is disabled, then you should not be getting the Alert Log popping up when an alert sounds.

Therefore, we are wondering if you are actually seeing the Compact Pop-Up Alert window. Check to see if the following option is enabled for the specific Alert Sound that you are using with that study:
General Settings Window: Add Alert to Compact Alert Popup Window (Global Settings >> General Settings >> Alerts >> Additional Settings)

-----------------

With regards to the Large Volume Trade Indicator:

Check the Alert Log to ensure what the source of the alert is. It will give you the Chart and the Study information. Track down the source from there and do what you need to from there.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing