Support Board

Date/Time: Fri, 19 Apr 2024 03:19:44 +0000

Post From: Denali Data

[2021-05-04 13:50:14] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 30953
Weijie Eng: Everything looks good on your account. If you are still not seeing the [M], then the most likely cause is that your setting for File >> Data/Trade Service Settings >> Common Settings >> Allow Support for Sierra Chart Data Feeds is set to No. Change this to Yes and then select File >> Disconnect followed by File >> Connect to Data Feed. If you continue to not have the [M] after you do the above, then follow these instructions to get us your Message Log: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing