Support Board
Date/Time: Sun, 14 Sep 2025 15:01:20 +0000
Post From: Denali Data
| [2021-05-04 13:50:14] |
| John - SC Support - Posts: 41793 |
|
Weijie Eng: Everything looks good on your account. If you are still not seeing the [M], then the most likely cause is that your setting for File >> Data/Trade Service Settings >> Common Settings >> Allow Support for Sierra Chart Data Feeds is set to No. Change this to Yes and then select File >> Disconnect followed by File >> Connect to Data Feed. If you continue to not have the [M] after you do the above, then follow these instructions to get us your Message Log: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |