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Direct MessagesDate/Time: Fri, 26 Apr 2024 04:37:01 +0000
Post From: Postion have been changed without my knowledge.
| [2021-03-30 06:43:36] |
| Sierra_Chart Engineering - Posts: 14092 |
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Let us take this step-by-step and a logical orderly approach. Understand, that Sierra Chart is simply a reliable charting and order entry and order management platform which is utilizing CQG order routing in the background. You should also understand how CQG calculates position average prices. How they do that is not within the scope of our support and you need to find out from your broker. Sierra Chart can also calculate the Position Average price. And we do not know what average price you were looking at (from what source). Full documentation on this is here: Trading Information Windows: How Average Price for Positions Is Calculated and Used What was the duration of the position in days? And in the chart or trading DOM you are trading from, what was this setting set to: Chart Settings: Order Fills Start Date-Time (Chart >> Chart Settings >> Trading menu) If the Date-Time are blank, then just let us know that. And if you have a question about the Daily Profit/Loss calculation, then refer to: Help With Daily Profit/Loss Value You can also see all of the orders you have submitted from Sierra Chart. You can see those in the Trade Activity Log and the fills which may have been used in the position average price calculation: Trade Activity Log: Viewing Historical Trade Activity I really hope that you don't want your name to be part of a bad story, It does not matter what you post anywhere about this since we know that anyone looking at what your posting, who understands markets and trading, is going to quickly realize, there is some kind of misunderstanding on your part or the issue of has to do with how the external trading system works, in this case CQG. This is not the fault of a reliable trading platform. It simply could not be.Whatever issue there is, it is going to be something involving you and CQG and your broker. And not Sierra Chart. Please I beg you to deal with this problem with all seriousness
To the extent this is related to the position average price calculation and Sierra Chart , and you also have the ability to use the external service position average price and not rely on Sierra Chart, it is important for Sierra Chart to have the order fills that make up the position to calculate it properly. And it also depends upon the Order Fills Start Date-Time setting mentioned above. Long-term order fill history which is essential for the calculation is well supported by the Sierra Chart Order Routing Service: Sierra Chart / Trading Technologies Futures Order Routing Service Fill history is a problem when using CQG because you will only have access to the most recent fills for the day. And not a full history. We also had another customer, with several trading accounts with another clearing firm, who also had issues when using CQG and the position average price and they moved all of the accounts to our order routing service. This is still true as of this day, even with the issue that TT had back in February. And we are working on our own direct CME order routing: Now Released: Upcoming CME Direct Routing We are not afraid of this posting and it has now been posted for our entire user base to see. Please answer the questions we have asked you above, so we can help determine the problem. And we also want to know if all of the order fills that made up that position are in the Trade Activity Log: Trade Activity Log: Viewing Historical Trade Activity Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-03-30 12:42:45
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