Support Board

Date/Time: Thu, 16 May 2024 18:42:29 +0000

Post From: I cannot activate my eurex EOBI Exchange

[2021-03-09 13:17:19] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
You need to rollover that EUREX symbol to the June contract. Instructions: Changing to a New Futures Contract Month Make sure this option is enabled: Data/Trade Service Settings: Allow Support for Sierra Chart Data Feeds (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Other Settings) And if you still need more help we need the below information: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-03-09 13:17:35