Support Board
Date/Time: Tue, 16 Sep 2025 14:08:18 +0000
Post From: Out of order timestamps on continuous contract / but not on normal contract
| [2021-02-10 17:48:57] |
| John - SC Support - Posts: 41829 |
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We would need to see the Message Log that includes the Timestamp errors. Follow these instructions to get us your Message Log: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |