Support Board
Date/Time: Tue, 16 Sep 2025 04:12:33 +0000
Post From: Setting up Sierra Chart to trade US stocks
| [2021-02-01 17:37:45] |
| John - SC Support - Posts: 41827 |
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The first thing to check is that you have the option for File >> Data/Trade Service Settings >> Allow Support For Sierra Chart Data Feeds set to Yes. The next thing is to make sure you have the correct symbols for the selected service. Refer to the following for the symbols naming for Interactive Brokers Stocks: Interactive Brokers Symbols: Stock Format If you continue to have a problem then we would need to see your Message Log following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |