Support Board

Date/Time: Mon, 06 May 2024 03:24:54 +0000

Post From: Link IB Account to receive live data

[2021-01-26 18:22:58] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31379
For some reason your Trading Account Verification has not updated, even though it looks like you are connected to your Interactive Brokers account. If you are not always connected to your IB account (that is the Service is set to Interactive Brokers on the Data/Trade Service Settings) then you need to follow these instructions to connect to your IB account: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees If your service is always set to Interactive Brokers, then we want you to restart Sierra Chart and use the Forced Login option. You will find the instructions here: Sierra Chart - Software Login Instructions: Forced Login Let us know when either of these is completed so we can check your status and make sure that it has updated for you. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing