Support Board

Date/Time: Fri, 19 Apr 2024 16:19:57 +0000

Post From: OEC and ver1081

[2014-02-12 17:58:03] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
At this point all data issues that exist when using OEC with newer Sierra Chart versions are on the OEC side. We are not able to resolve them ourselves. We have reported them to OEC. One of the most significant problems is users losing the connection to the main FIX trading server. One thing we could possibly do is maintain the price data connection if that happens, but this should not be occurring to begin with. HD Request # 50 - Error downloading historical Intraday data for ZBH4. Historical data logon error: Serving data is disabled. \| 2014-02-12 06:57:44 We do know about this. Hopefully it will be resolved today. It also relates to an OEC data issue. You should still be getting historical data because Sierra Chart will retry the connection for historical data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-02-12 18:00:08