Support Board
Date/Time: Tue, 01 Jul 2025 17:38:38 +0000
Post From: No data from CQG (ampfuture) and Sierra chart frozen
| [2020-12-18 17:48:03] |
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Tell us the symbol of one chart that is not updating. We do not need screenshots. We need the symbol and we need the instructions followed below: Also know that trading is no longer in December 2020 futures and has rolled over to the next month. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-12-18 17:48:33
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