Support Board

Date/Time: Fri, 03 May 2024 15:25:13 +0000

Post From: Second instance not loading chartbooks at startup

[2020-12-11 16:14:41] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31345
@Dennis B. If you definitely have the option to load chartbooks on startup in the Sub-Instance, then please attach your Message Log from the Sub-Instance following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing