Support Board
Date/Time: Mon, 15 Sep 2025 14:26:08 +0000
Post From: Error: waiting to reconnect
| [2020-12-01 21:33:19] |
| John - SC Support - Posts: 41796 |
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First thing is to disconnect and reconnect to the data feed to see if that resolves your issue. Refer to the instructions here: File Menu: Procedure to Reconnect to the Data and Trade Servers If you continue to have a problem after that, then get us your Message Log following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |