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Date/Time: Mon, 06 May 2024 06:23:56 +0000



Post From: Agreement rejected. Did I do something wrong?

[2020-11-24 17:22:09]
John - SC Support - Posts: 31379
First, you filled out the forms stating that you are Professional by selecting "No" to the question "Certified as Non-Professional". You also then activated a Professional exchange.

In order to undo this, you will need to fill out the agreements again. When doing so, the first thing to do is to make sure you enter a Clearing Firm and an Account Number for your trading account in the Uniform Subscriber Agreement. This is necessary as the CME Group requires that you have a trading account in order to qualify as a Non-Professional. Refer to the information here:
Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges

Next, when you fill out the CME Non Professional Certification, you need to select Yes to the question Certified as Non-Professional.

If you do not do all of these as specified, then you will continue to get rejections and only be able to activate the Professional exchanges.

If you do not have a trading account then we recommend using this service:
Easy Solution to CME Funded Trading Account Requirement
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing