Login Page - Create Account

Support Board


Date/Time: Thu, 02 May 2024 23:15:41 +0000



Post From: OPTIONS not working

[2020-10-23 09:07:03]
Sierra Chart Engineering - Posts: 104368
First we want you to update the Symbol Settings.

Follow the instructions here to update the Symbol Settings:
Global Symbol Settings: Update Global Symbol Settings

Denali data feed futures options are only now provided with the SC Data-All Services service and the SC Order Routing service. And not with Interactive Brokers.

Instructions to access them are here:
Real-Time Exchange Data Feeds Available From Sierra Chart: Futures Options

So you need to install another copy of Sierra Chart if necessary to access the options data:
Using Multiple Data and Trading Services at the Same Time
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-10-23 09:07:26