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Date/Time: Sat, 27 Apr 2024 01:33:10 +0000



Post From: Upgrading to Pkg 5 while using Amp

[2020-09-25 05:16:22]
Sierra Chart Engineering - Posts: 104368
Is it possible to have 2 feeds populating symbols/prices in a single SC instance?
Yes. Refer to:
Real-Time Exchange Data Feeds Available From Sierra Chart: Integration with Trading Services

For US equities you will want to use this data feed:
Sierra Chart Exchange Data Feed

How would I log in and still use Amp to trade if I had a separate, personal subscription to SC?
You just log into Sierra Chart with your own direct account:

Sierra Chart - Software Login Instructions: Login with a Different Sierra Chart Account Name


2) I have an existing pre-paid Pkg 3 sub now under my personal account, that I would want to upgrade to Pkg 5. I imagine that's pretty easy, but how would I do that?

Instructions:
To change your Sierra Chart Service Package, select "Help >> Account Control Panel" on the Sierra Chart program menu. On the displayed webpage, click on the "Set Service Package for Renewal" link.

Or go to this page:
https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation

You will need to login if you are not currently logged in.

In the "Available Services >> Choose Usage Time Service Package" frame, select the Service Package that you want to set your account to. Press the "Set" button.

The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price.

There is no charge for changing your Sierra Chart service package. Only your Sierra Chart account usage time ending date is adjusted.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing