Support Board

Date/Time: Thu, 02 May 2024 17:59:18 +0000

Post From: SC not picking up CQG data feed (fromAMP)

[2020-09-21 18:04:25] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31324
First, use the Forced Login option to ensure that your local system is synced up with our servers. Refer to the instructions here: Sierra Chart - Software Login Instructions: Forced Login If you have a problem after this, then attach your message log following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing