Login Page - Create Account

Support Board


Date/Time: Sat, 18 May 2024 15:41:06 +0000



Post From: CME / Denali feed down / lagging at open; Eurex OK

[2020-09-01 18:42:16]
Sierra Chart Engineering - Posts: 104368
This must have been due to a connectivity issue or limited bandwidth somewhere.

There was no problem with the data feed.

To help understand the source of the problem, refer to this section:
Prices / Data Falling Behind: 4.16 - Monitoring Sierra Chart Data Feed Performance from Perspective of Server (4.16 - Monitoring Sierra Chart Data Feed Performance from Perspective of Server)

We want you to reduce the bandwidth being used:
Prices / Data Falling Behind: 4.12 - Sierra Chart Exchange Data Feeds
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-09-01 18:43:12