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Direct MessagesDate/Time: Sat, 18 May 2024 18:46:52 +0000
Post From: Shutdown
| [2020-08-16 20:36:00] |
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We think the problem is what is described here: Notice: Stack Overflow Issue This is believed to be a Windows operating system level issue. As we have not identified any problem in Sierra Chart which would cause this and it is very unlikely there is a problem in Sierra Chart causing this. We want you to update to the current version: Software Download: Fast Update Make sure you are also running Sierra Chart in Safe Mode. This is essential. Instructions: Sierra Chart - Software Login Instructions: Using Safe Mode If you have a further problem let us know and then we will give you instructions to access a special version, which may help us identify the problem. Also there are backup Chartbooks available assuming one of them has what you need: Chartbooks (Workspaces): Accessing a Backup Chartbook File And you can set Sierra Chart to automatically save Chartbooks: General Settings Window: Auto-Save Chartbooks and Spreadsheets (Global Settings >> General Settings >> Charts >> Chartbooks) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-08-16 20:38:21
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