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Date/Time: Wed, 01 May 2024 13:37:41 +0000



Post From: no live data updates

[2020-06-29 04:11:28]
Sierra_Chart Engineering - Posts: 14163
Also, how does your demo work in another computer? It says to install the software in another PC, if you want to demo? I guess only with your data or any data provider?
We have absolutely no idea what you are referring to or where you are getting this from. And we also do not understand the purpose of these statements either.

Regarding the issue of not receiving real-time data and historical data errors.:
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers

After about 30 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

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Regarding CQG demo accounts:
CQG Trading Platform Service: CQG Demo Accounts Not Supported

Later in this year we should also be able to offer streaming delayed EUREX data without any additional cost during Sierra Chart trials and paid accounts.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-06-29 04:19:04