Login Page - Create Account

Support Board


Date/Time: Sat, 18 May 2024 10:42:17 +0000



Post From: SC Running extremely slow and chunky

[2020-06-18 17:18:08]
Sierra Chart Engineering - Posts: 104368
This is not making sense to us:
Everything is slow, slow to change charts, slow to open settings, etc.
You said you just have one trading DOM open. But yet you are making reference to charts. You are describing a total impossibility.

Anyway we we cannot help with any issues with the CQG data feed if there is a problem with that feed itself.

Set the Chart Update Interval to 250:
Chart Settings: Chart Update Interval in Milliseconds (Chart >> Chart Settings >> Display >> Chart Update Interval menu)

We want you to use the delayed exchange data feed:
Delayed Exchange Data Feed

Let us know how that data feed works for you.

And if that works better than CQG then use the Denali exchange data feed for real-time data :
Denali Exchange Data Feed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-06-18 17:20:07