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Date/Time: Sun, 19 May 2024 14:30:40 +0000



Post From: No Trade data New account

[2020-06-04 07:03:17]
Sierra Chart Engineering - Posts: 104368
It appears that your new broker is AMP, and you are setup to have them manage your account. As such, they have not enabled the specific exchange that you want to use in the Denali Exchange Data Feed.

Contact AMP and ask them to enable the exchange(s) that you want. You will find the list of possible exchanges here:
Denali Exchange Data Feed: Supported Exchanges (Exchange Fees)

You will need the Non-Professional versions.

Also translate the symbols:
Edit Menu: Edit >> Translate Symbols To Current Service
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing