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Date/Time: Sun, 05 May 2024 12:01:21 +0000



Post From: just paid to activate account ( was a trial account )_can not activate Denali live data

[2020-05-28 04:33:27]
Sierra Chart Engineering - Posts: 104368
The primary issue is simply the CME Group's requirement that you have a live, funded trading account in order to qualify for the lower priced Non-Professional exchange fees.

Since you do not have a trading account, you do not qualify. You would be best to just use the Delayed Data.

Select the following link for more information on this requirement:
Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges

If you absolutely have to have real-time data prior to having a trading account, then there are two options:

1. Proceed as a Professional user and pay the higher fees (110US per month per sub exchange).

2. Use the following service to create a trading account for $100 USD that can be used to verify your non-professional status:
Easy Solution to CME Funded Trading Account Requirement

Let us know how you would like to proceed and we can direct you.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-05-28 04:35:33