Support Board
Date/Time: Fri, 04 Jul 2025 14:35:41 +0000
Post From: Message Log sent
| [2020-04-13 17:58:45] |
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Yes we can help but since you are using CQG, there can be an ongoing issue. Are you trading on the CME Group of exchanges? If you are trading CME markets only we recommend that you use the Sierra Chart Order Routing Service which will provide a very good solution: Sierra Chart / Trading Technologies Futures Order Routing Service I can’t access my trades in the activity log Why is this the case? There definitely should not be a problem with this. Here are the instructions:Trade Activity Log: Viewing Historical Trade Activity First, we want you to perform this procedure: Select File >> Disconnect. Select Global Settings >> Convert Trade Activity Format. Select File >> Connect to Data Feed. This procedure only needs to be done once. Also, follow these instructions here when your position for a particular symbol is flat: Trade Activity Log: Setting Chart Order Fills Start Date-Time (Setting Chart Order Fills Start Date-Time ) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-13 18:02:49
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