Support Board
Date/Time: Tue, 16 Sep 2025 21:13:09 +0000
Post From: studie
| [2020-03-12 18:02:36] |
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We no longer offer technical support for Rithmic. We recommend you move to the following service: Sierra Chart / Trading Technologies Futures Order Routing Service But we will help with this Rithmic issue in this particular case if we can. Follow the instructions here: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Connect to the data feed with File >> Connect to Data Feed. After about 1 minute, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |