Support Board

Date/Time: Mon, 29 Apr 2024 09:07:44 +0000

Post From: studie

[2020-03-12 18:02:36] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We no longer offer technical support for Rithmic. We recommend you move to the following service: Sierra Chart / Trading Technologies Futures Order Routing Service But we will help with this Rithmic issue in this particular case if we can. Follow the instructions here: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Connect to the data feed with File >> Connect to Data Feed. After about 1 minute, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing