Login Page - Create Account

Support Board


Date/Time: Thu, 16 May 2024 16:32:56 +0000



Post From: cannot connect to transact

[2020-03-02 22:08:10]
Sierra Chart Engineering - Posts: 104368
We see Sierra Chart is in a not responding state. Run Sierra Chart in Safe Mode:
Sierra Chart - Software Login Instructions: Using Safe Mode

Also refer to this help topic for other items to check if you still have a problem:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often

However, absolutely run Sierra Chart in safe mode. This is mandatory to rule out custom studies as a problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing