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Direct MessagesDate/Time: Fri, 19 Apr 2024 20:55:37 +0000
Post From: Notice: Sierra Chart/Barchart Exchange Data Feed
| [2020-03-01 21:50:41] |
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The Sierra Chart Exchange Data Feed is provided in cooperation with Barchart.com. They are the vendor of record and they do all of the reporting to the exchanges. The new Denali Exchange Data Feed is completely separate from the Sierra Chart Exchange Data Feed in arrangement with Barchart. It has a different vendor of record and runs on a completely different network. It supports two connections at no additional cost and CME group data. The Denali Exchange Data Feed only provides data from the CME group of exchanges. No others. And we are also working on greatly expanding the exchanges available with the Denali Exchange Data Feed including providing data out of the geographical locations closest to the exchanges. Refer to: Upcoming Data Feed Plans With the Sierra Chart Exchange Data Feed it is possible to activate a second, third, and fourth connection for an additional cost, and not pay additional exchange fees on those connections. This is for the purpose of feeding different installations of Sierra Chart either on the same system or different systems. Two days ago Barchart said that those additional connections require the exchange fees be paid on each connection. So if you have two connections you pay two sets of exchange fees. If you have four connections you pay four sets of exchange fees. In the case of the CME group, for a second connection this does not make sense because the CME market data policy makes it clear that data can be provided to nonprofessionals on up to two terminals at a time. However, the above is irrelevant. Barchart has told us that these additional connections beyond 1, require exchange fees to be paid on each one. So we have prevented the renewal of these additional connections for users using the Sierra Chart Exchange Data Feed, in March, 2020. Therefore for the additional connections being made you will receive the following message in the Message Log when Sierra Chart connects to the server: SC Data - All Services | Logon error received from server: Connection limit exceeded. | (Date-Time) There are two solutions to this. If you have been using the Sierra Chart Exchange Data Feed on a single system (the same computer), you can share that data to multiple installations of Sierra Chart by using the DTC Server in Sierra Chart. Instructions: https://www.sierrachart.com/index.php?page=doc/MultipleServices.html#AccessingMarketDataFromOtherInstancesOfSierra%20Chart Another solution, is if you require CME group data, just simply activate the Denali Exchange Data Feed on your account. Instructions: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* We can help with set up as needed. Just contact us through an account support ticket: https://www.sierrachart.com/usercp.php?page=SupportTickets The exchange fees are free for the first month and there is no cost for the data feed for the first month. We will work out pricing for the data feed for users using the Sierra Chart Exchange Data Feed, for April and beyond. Update: What we are now doing is discounting the Sierra Chart Exchange Data Feed by 10 USD per month, when you are also using the Denali Exchange Data Feed. You will want to cancel any CME related exchanges you have on the Sierra Chart Exchange Data Feed (https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures) and just use the Denali exchange data feed for CME group data. If you only require CME data, then you can fully cancel the Sierra Chart Exchange Data Feed on your account. You can use both data feeds at the same time. This is not a problem but make sure you are running a current version of Sierra Chart (Help >> Download Current Version). The Sierra Chart Exchange Data Feed is still required for exchanges other than the CME group of exchanges. If you only require CME group data, you just need to use the Denali Exchange Data Feed. If you require more exchanges, then you use the Sierra Chart Exchange Data Feed for exchanges other than the CME group of exchanges. There are about 40+ users affected regarding the above. What we have found out, which was unknown to us all of this time is that Barchart has been paying the exchange fees for the second, third, and fourth real-time connections on behalf of users even though we were not collecting them. And there was one professional user, that this was costing about 1500 USD a month for. ---- Now in regards to the number of connections, the new Denali Exchange data feed will be able to support with new exchanges we plan to add, is going to be exchange dependent. Exchange rules need to be followed. So please be aware of that. Changes can come at any time. However, the current CME market data policy makes it clear that two simultaneous connections are supported. So we do not anticipate any problem with that unless the policy changes. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-03-17 17:07:16
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